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  Natural Gas Emergencies  
 
  • For gas leak/odour detections and other gas related emergencies,
    please call 1 877 969-0999
  • For Emergency Locates, please contact Ontario One Call at 1 800 400-2255.
  • The emergency numbers are available 24 hours a day, 7 days a week. 
 
   
  Contact Us by Email  
 
  • Residential Account & Billing Inquiries
  
     
  Contact Us by Telephone  
 
Natural Gas Emergencies 1 877 969-0999  
Account & Billing Inquiries 1 888 774-3111 Our Customer Contact Representatives are available Monday to Friday from 8:00 a.m. to 6:00 p.m. (excluding major holidays). Calls may be recorded for quality and safety purposes.
 
  Contact Us by Mail  
 

Head Office
P.O. Box 2001
Chatham, Ontario, Canada
N7M 5M1

Bill Payment
P.O. Box 2025
Chatham, Ontario, Canada
N7M 6C7
 
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